Office administrator

As part of the front office team, you will assist other team members with all aspects of administrative and office support activities, concentrating in the following areas.
• The booking and scheduling of appointments.
• Diary management.
• Customer reminder calls and emails,
• Filing and typing of reports and quotes.
• You will Answering inbound telephone calls in a professional and efficient manner
• Respond to emails.
• You will be comfortable dealing with confidential information and have a personable, yet professional, manner with excellent attention to detail.
• You will be a confident communicator and have experience with diary management.
• You will also display the ability to work as part of a team in the office environment.

Scope and General Purpose
To convey a positive and professional image of the business to both customers and colleagues in a friendly and approachable manner. The general purpose of the role will be focused on dealing with all aspects of administrative and office support activities.

Main Responsibilities
As part of the front office team, you will assist other team members with all aspects of administrative and office support activities, concentrating in the following areas.
• The booking and scheduling of appointments.
• Diary management.
• Customer reminder calls and emails,
• Filing and typing of reports and quotes.
• You will Answering inbound telephone calls in a professional and efficient manner
• Respond to emails.
• You will be comfortable dealing with confidential information and have a personable, yet professional, manner with excellent attention to detail.
• You will be a confident communicator and have experience with diary management.
• You will also display the ability to work as part of a team in the office environment.

Requirements
Full training will be provided to the suitable candidate. The following key skills are required:
• Leaving Cert or equivalent.
• Minimum 2 years’ office administration experience.
• Excellent attention to detail.
• Excellent organisational skills.
• Good level of written and spoken communications.
• Good level of IT including proficiency with Microsoft Office programs.
• Strong typing skills.
• Good initiative and ability to make decisions.
• Ability to stay calm under pressure.

Key Duties & Responsibilities
• Respond to emails and handle incoming and out-going calls
• Registering and updating customer files.
• Call and email campaigns to remind customers of upcoming or overdue appointments
• Diary management for a team of engineers.
• Filing and send customer reports.
• Parts and supplies ordering.
• Accepting and logging of deliveries
• Other administrative duties.
• Co-ordinating appointments with medical consultants over multiple sites nationwide.

What we offer –
• Competitive salary
• Office based job
• Working hours 9:30am – 5:30pm, hour for lunch,
• Free parking
• Free Tea & Coffee

Sector: electricity, gas, steam and air conditioning supply
Career Level
Experienced [Non-Managerial]
Candidate Requirements
Essential
Minimum Experienced Required (Years): 2
Specialising In: microsoft office
Desirable
Ability Skills:Administration, Communications, Computer Literacy, Customer Service
Competency Skills:Collaboration, Flexibility, Problem Solving, Teamwork
Languages:English C1-Advanced