Customer Service Advisor

FMI currently have an opening for capable and motivated Call Centre Agent to join our busy Belfast office team on a full-time basis!

The Role:
-Make outbound calls to new customers to facilitate the switchover process to Keypad Meter.
-Carry out Quality Calls.
-Carry out Retention Calls.
-Provide Office Admin Support
-Represent a leading energy solutions provider.
-Ensure a high quality of customer service
-Staggered Shifts Monday- Friday

The Candidate:
-Customer service orientated individual.
-Proficient in Microsoft Office Packages.
-Keen eye for detail.
-Strong communicator.
-Ability to work in a fast paced environment.
-Good team player.

The Package:
-£19,760 per annum.
-Genuine Career Progression.

If This Sounds Like You – Apply Now! Send us your CV and cover note for immediate consideration

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Sector: other service activities
Career Level
Entry Level
Candidate Requirements
Essential
Minimum Experienced Required (Years): 0
Minimum Qualification:No Qualification
Desirable
Ability Skills:Administration, Communications, Customer Service
Competency Skills:Decision Making, Problem Solving, Teamwork
Specialising In:contact centre, customer service, call centre